Public Consultation On The Award Of Infrastructure Licence
In accordance with our mandate under the Electronic Communications Act, 2008, Act 775, the National Communications Authority (NCA) intends to award Licences for the provision of Infrastructure (Towers) in the country. The Authority intends to follow the under listed timelines for the award of this …
Public Consultation on Unsolicited Electronic Communications
The number of Unsolicited Electronic Communications (UEC) have risen steadily; the use of texts and calls for telemarketing and commercial services has proliferated; and consumer frustration with UEC continues despite the measures put in place by the Authority. Following public agitation, the NCA has initiated …
Invitation for Comments on Customer Care Guidelines for Pay TV Providers
The National Communications Authority (NCA) as part of its regulatory measures has put in place a Customer Care Guideline.The purpose of this document is to ensure that all Pay TV service providers put in place adequate consumer protection measures in the provision of their services.Following …
Invitation for Comments on Authorisation for Pay TV Service Providers
The National Communications Authority (NCA) has received concerns from Subscribers of Pay TV services since 2015, regarding subscribers’ dissatisfaction on the services that are offered by Pay Tv operators. Among the issues raised by subscribers are: High subscription feesArbitral increment in subscription feesPoor customer support …
Public Consultation on Draft QoS Regulations, 2019
The National Communications Authority (NCA) has published the draft Quality of Service Regulations, 2019, for stakeholder comments. The Authority intends to introduce these Regulations to implement a Quality of Service Standards Framework to cater for the technological developments within the electronic communication industry. The purpose …
Invitation for Comments on the ECE (Type Approval) Regulations, 2019
The National Communications Authority (NCA) hereby invites public comments and views on the Draft Electronic Communications Equipment (Type Approval) Regulations, 2019. The purpose of the Regulations is to enforce Regulation 3 (n) of the National Communications Authority Act of 2008, Act 769 which empowers the …
