Quality of Service Test Results for March 2018
Quality of Service Test Results for March 2018
In pursuance of Annexures D1 and D2 of the Cellular Mobile Licence of Telecommunication Operators, the user perspective of the quality of voice services are tested to ensure the
compliance of Operators to the obligations on service quality to the user.
All district capitals in the Greater Accra, Western, Eastern, and Northern regions and two districts in the Ashanti Region namely Kumasi and Asokore were monitored.
Service attributes monitored included coverage obligations, voice quality, and data quality as stated in the Mobile Network Operators (MNOs) license conditions and with specific Key Performance Indicators (KPIs). All MNOs are 3G Licence Holders; and are required to provide service in all 216 District Capitals. MNOs are expected to meet and exceed the KPIs stated in their licenses. It should be noted that the number of districts covered within the first five (5) regions totalled 120.
The details of the first Quarter 2018 QoS Monitoring results are available below.
