Public Information:Concerns on Data Pricing and SMP
July 21, 2024: The National Communications Authority (NCA) has taken note of some public concerns, especially on social media, regarding high internet data pricing, and the declaration of MTN as a Significant Market Power (SMP). The NCA understands the concerns of consumers. As the regulatory …
NCA Organises Consumer Forum in Tamale to Address Telecommunications Issues
17th April, 2024: The National Communications Authority (NCA) has hosted a Consumer Forum at the UDS Auditorium, Tamale on 17th April, 2024. This event, which is in line with the Authority’s mandate stipulated in Section 26 of the Electronic Communications Act, 2008 (Act 775), was …
Ghana and Benin Sign Bilateral Roaming Service Agreement in Cotonou
4th April, 2024: The National Communications Authority (NCA) and the Autorité de Régulation des Communications Électroniques et de la Poste (ARCEP) of Benin, have signed a bilateral roaming service agreement. The agreement was signed on 27th March, 2024 in Cotonou, Benin. The agreement is for …
Reinstatement of Digital Television Receiver Conformance Regime
20th March, 2024: The National Communications Authority (NCA) wishes to announce for the information of the General Public, the reinstatement of the Digital Television Receiver Conformance Regime. This Regime requires all DTT and DTH receivers, such as set-top boxes and integrated digital TV sets, sold …
Public Consultation on Dispute Resolution Committee (DRC) User Guidelines
19th March, 2024: The National Communications Authority (NCA) wishes to bring to the attention of all stakeholders and the general public that it has published the draft Dispute Resolution Committee (DRC) User Guidelines for feedback /comments. The DRC is set up with jurisdiction to settle various …
Update 5: Undersea Cable Disruptions Affect Data Services
18th March, 2024: The National Communications Authority (NCA) wishes to update the public on the disruption of undersea cables that has since Thursday, 14th March, 2024 affected data services across the country. 1. The Authority this morning met the following key stakeholders at the NCA Tower …
Update 4: Undersea Cable Disruptions Affect Data Services
16th March, 2024: Further to our last update, the National Communications Authority (NCA) wishes to inform the public that: …
NCA Joins in the Global Commemoration of 2024 World Consumer Rights Day (WCRD)
15th March, 2024: Today, the National Communications Authority (NCA) has observed the World Consumer Rights Day (WCRD) in nine (9) Regions across the country. Although, the global theme for the 2024 WRCD was “Fair and Responsible AI for Consumers”, the NCA’s celebration which was held …
Update 3: Undersea Cable Disruptions Affect Data Services
15th March, 2024: The National Communications Authority (NCA) updates the public on the disruption to data services as a result of undersea cable outages which occurred on 14th March 2024. As mentioned yesterday, all subsea cable landing service providers in Ghana (ACE, MainOne, SAT-3 and …
Update 2: Undersea Cable Disruptions Affect Data Services
14th March, 2024: Further to an earlier release from the National Communications Authority (NCA) on the disruption to data services as a result of undersea cable cuts, the Authority wishes to update the public as follows: 1. The Mobile Network Operators (MNOs) notified the NCA …
