Public Consultation on Electronic Communications Managed Service Licence

February 6, 2026 – The National Communications Authority (NCA) is in the process of developing a regulatory framework for regulating the operation of Managed Services.

Managed Services cover the operation of entities that manage the infrastructure or provide support services to licensed/authorized Electronic Communications Service Providers or Electronic Communications Network Providers.

The Licence shall be called Electronic Communications Managed Service Licence.

Accordingly, in pursuance of the Authority’s mandate under Section 27 of the Electronic Communications Act, 2008, Act 775, and Section 4.1 of the National Telecommunications Policy 2005 (NTP’05), the Authority hereby invites views and comments from Licensed Service Providers, Consumers of Information and Communication Technology services and the General Public on the Electronic Communications Managed Service Licence.

The public consultation begins on 6^th February, 2026 and shall expire on 6^th March, 2026.

All responses/comments should be electronically transmitted as e-mail attachments, in Microsoft Word format to info@nca.org.gh

We request all respondents to complete a response cover sheet (see Page 3).

It would be helpful if your response could include comments on the sections of the document you agree to/disagree with.

Confidentiality

In furtherance of transparency and openness, the Authority shall consider all responses as non-confidential. Upon receipt, we will publish all submissions on our website.

Please note that copyright and all other intellectual property in responses shall be assumed to be licensed to NCA for use to meet its legal requirements.

Next Step

After the public consultation is completed, the Authority shall proceed to publish the outcome.

Download the draft consultation document below:

Public Consultation on Electronic Communications Managed Service Licence – docx

Public Consultation on Electronic Communications Managed Service Licence – pdf