Public Consultation on Unsolicited Electronic Communications

The number of Unsolicited Electronic Communications (UEC) have risen steadily; the use of texts and calls for telemarketing and commercial services has proliferated; and consumer frustration with UEC continues despite the measures put in place by the Authority.

Following public agitation, the NCA has initiated a revision of the current UEC code to service providers to help address the situation and ensure that consumers are adequately protected by controlling the influx of UECs channelled to consumers.

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Amended UEC Code of Conduct

UEC Public Consultation