NCA Observes World Consumer Rights Day

The National Communications Authority (NCA) marked this year’s international World Consumer Rights Day (WCRD), with Road Shows in three regional capitals in the country. The WCRD which is celebrated on 15th March of every year, was held under a local theme, ‘Empowering Consumers to make Informed Decisions’ and a global theme, ‘Making Digital Marketplaces Fairer’. This was aimed at educating and informing traders and commuters of their rights and responsibilities as consumers of telecommunication services.


Issues on Digital Migration, certified TVs and Set Top Boxes, Unsolicited Electronic Communications (UEC) as well as the Authority’s Consumer Complaint Processes were addressed during the event.


The occasion was concurrently marked at the Dome market in Accra, the Central Market in Kumasi and the Market Circle in Takoradi.


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NCA Observes World Consumer Rights Day with Consumer Roadshows