Numbering

For a company to be issued with short codes, Premium numbers, toll free, share cost etc., there is an application form to be completed. In addition to the completed form; the following items are required to be submitted as well;

• Application Cover Letter
• A completed Application Form
• Business Registration Documents (for first time applicants)
• Copy of any recognized valid National ID of the contact person

When all these documentation are provided, the application is reviewed to ensure that all the necessary requirements have been met with the payment of the non-refundable application fee.

However, a company can be denied for the services if it is not of good standing with the Authority. When application is approved, the requisite payment for the codes are made and a final certificates that validates the use of the codes are issued to the applicant.

Numbering Plan is a type of numbering scheme put in place for the management and administration of numbering resources structured in a standard format to provide unique telephone addresses and identities to user-to-network interface, services or end user. The number plan introduced by the Authority has enormous benefits which includes:

• The efficient management of National Electronic Numbering resources
• To create equal access, transparency and fair competition
• To enhance consumer protection
• Helps reduce complaints of Unsolicited Electronic Communications
• Track source of all Electronic Communications
• Helps the public access social services such as Fire, Police, Ambulance etc.

The NCA is mandated by Acts 769 and 775 to develop and administer the National Electronic Numbering resources and provides guidelines on allocation and use of numbering resources.
Among the National Electronic Numbering resources is a category which are non-geographic and non-network dependent known as the Special Numbering Resources (SNR).
Non-geographic and non-network dependent codes used in sending voice or data. They include Short Codes, Premium Rate Numbers, Toll Free Numbers, and Shared Cost Numbers and are used for carrying voice and data.

Please download the document below.

• ITU-T E.164 NUMBERS IN THE NATIONAL NUMBERING PLAN