Public Consultation on Unsolicited Electronic Communications

The number of Unsolicited Electronic Communications (UEC) have risen steadily; the use of texts and calls for telemarketing and commercial services has proliferated; and consumer frustration with UEC continues despite the measures put in place by the Authority.

Following public agitation, the NCA has initiated a revision of the current UEC code to service providers to help address the situation and ensure that consumers are adequately protected by controlling the influx of UECs channelled to consumers.

Click below to download the documents 

Amended UEC Code of Conduct 

UEC Public Consultation