November 3, 2026– The National Communications Authority (NCA) met with a delegation from Helios Towers Ghana on 3^rd November, 2026 to discuss operational challenges affecting telecommunications infrastructure deployment and explore opportunities for stronger collaboration in addressing industry concerns.

The delegation was led by the Managing Director of Helios Towers Ghana, Mr. Kweku Frempong, and included the company’s Head of Legal and Regulatory Affairs, Ms. Barbara Martinson and Jannie Hamilton, Deputy General Counsel of Helios Towers Group. They were received by the Director General of the NCA, Rev. Ing. Edmund Yirenkyi Fianko, accompanied by the Director of Legal Administration, Mr. Robert Apaya and Acting Director of Regulatory Administration, Mr. Kofi Ntim Yeboah-Kordieh.

        Rev. Ing. Edmund Yirenkyi Fianko welcoming the delegation

During the engagement, Helios Towers expressed appreciation for the NCA’s continued support, including its assistance with ongoing tower development projects involving Mobile Network Operators such as MTN Ghana. The company also highlighted challenges affecting infrastructure deployment, particularly delays in securing permits and approvals from environmental regulatory authorities. Community-level challenges associated with obtaining approvals for tower installations were also raised.

                              A picture of the delegation from Helios Towers PLC

The delegation further raised concerns about difficulties with electricity supply and grid connections, including instances of telecommunications sites being disconnected without adequate prior engagement. These challenges, it noted, affect the operational readiness of infrastructure and efforts to maintain reliable communications services.

Director General of the NCA engaging the Helios Towers delegation

In response, the Director General reaffirmed the NCA’s commitment to facilitating collaboration among stakeholders to address challenges affecting the communications sector. He indicated his willingness to facilitate engagement with environmental regulatory authorities to address outstanding permitting concerns. Discussions also stressed the importance of engaging the appropriate regulatory institutions to help establish effective channels for addressing electricity-related challenges between infrastructure operators and power distribution providers.

The engagement underscored the importance of sustained cooperation between the NCA and industry stakeholders in addressing operational bottlenecks and supporting the development of reliable telecommunications infrastructure. The Authority reiterated its commitment to working with relevant institutions and industry players to promote a conducive environment for investment, infrastructure development and improved Quality of Service across Ghana’s communications sector.

The Helios Delegation in a group picture with some Management Staff of the NCA

NCA/GN/2026/50