NCA Reaches Out to the People of Ada through the “Countryside Connect” Outreach Programme

April 22, 2026 – The National Communications Authority (NCA) has conducted an outreach programme in selected communities within the Ada area of the Greater Accra Region. The exercise formed part of efforts to bridge the consumer information gap in rural areas and empower citizens with knowledge on telecommunications services and consumer protection.

The outreach covered Ada Foah, Kasseh, Ada Estuary, Azizanya/Kewunor and Tei-Mensahpanya, reaching a diverse audience comprising fisherfolk, traders, market women, drivers, teachers, community leaders, and the general public.

Consumers were educated on topics such as the NCA’s Mandate, Consumer Rights and Responsibilities, Complaint Procedures, Quality of Service, Mobile Money Fraud Prevention, and the use of the Toll-Free Complaints Line (0800 30 30 30).

The exercise, while providing a platform for consumers to also share their concerns, ultimately reinforced the importance of continuous, community-based engagement in promoting informed and protected telecommunications consumers.