NCA Opens Industry Consultation on the Draft Guidelines on Procedure for Granting Approval to Disconnect Telecommunications Service Operators

22^nd June, 2023 –The National Communications Authority (NCA) has published the Draft Guidelines on Procedure For Granting Approval to Disconnect Telecommunications Service Operators on its website. This follows the Authority’s intent to issue the Guidelines pursuant to its mandate under Section 3(r) of the National Communications Authority Act, 2008, Act 769 and Section 6(m) of the Electronic Communications Act, 2008, Act 775 which prohibits a service provider from impairing or terminating the electronic communications service provided to a user during dispute without the written approval of the Authority.

To this end, the NCA is inviting comments from Industry players and members of the general public on the said Draft Guidelines from Monday, 19^th June, 2023 to Thursday, 3rd August, 2023. The Guidelines is available on the NCA Website https://nca.org.gh/2023/06/20/invitation-for-comments-on-guidelines-on-procedure-for-granting-approval-to-disconnect-telecommunications-service-operators/

We wish to assure the general public that, to ensure transparency and openness, the Authority shall consider all comments/responses as non-confidential.

Issued by the National Communications Authority:

No. 6 Airport City, Accra
Tel: (0)30 – 2776621/2771701 or 050-145-1522/3
E-mail: info@nca.org.gh
Date – 22^nd June, 2023

About NCA

The National Communications Authority, (NCA), was established by an Act of Parliament, Act 524 in December 1996, which has been repealed and replaced by the National Communications Authority Act, 2008, Act 769.