Consumers, Service Providers and NCA Interact at Consumer Forum in Kumasi
The National Communications Authority (NCA) has met a cross section of consumers, Operators and other stakeholders at a Consumer Forum in Kumasi. The NCA is mandated by the Electronic Communications Act 775, Section 26 to periodically ascertain public opinion on the performance of service providers and network operators. The Consumer Forum was held on the theme “Ensuring a Safe and Secured Telecommunications Environment for the Consumer”. It provided a platform for consumers and service providers, especially Mobile Network Operators (MNOs) to discuss matters of common interest.
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