About us

Our
Corporate
Statement

The National Communications Authority (NCA) was established by an Act of Parliament, Act 524 in December 1996, which has been repealed and replaced by the National Communications Authority Act, 2008 (Act 769). The Authority is the statutory body mandated to licence and to regulate electronic communications activities and services in the country.

Mission

Regulate the communications industry in a forward-looking and transparent manner that promotes fair and sustainable competition, stimulates innovation, encourages investment, protects stakeholders’ interests, and facilitates universal access to quality communications services for national development.

Vision

A world-class communications regulator that facilitates innovative, reliable, and sustainable communication solutions to meet stakeholders’ expectations.

Core Values

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Teamwork

Trust

Trust

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Accountability

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Innovation

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Consistency

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Transparency

Service Charter

The National Communications Authority (NCA) is committed to achieving the goals of the regulatory framework for electronic communications using the available regulatory tools. These goals are in line with the processes and trends which facilitate the development of the electronic communications industry and its service delivery.

This Charter defines our purpose and values as a regulator which includes who we are, what we do, and what we stand for to all stakeholders.